Home Product Abandoned-cart recovery
Recover lost revenue

Bring stalled checkouts back — in the chat.

Most abandoned-cart emails go unread. A WhatsApp nudge gets opened. When a checkout stalls, Konnexion follows up with a personal message and a one-tap link straight back to the cart — with an optional payment link to finish on the spot.

What you get

The follow-up that actually gets seen.

WhatsApp's ~98% open rate turns cart recovery from a long shot into a reliable revenue line.

  • Smart timing — a nudge fires after a stall window you control, not instantly and not too late.
  • One-tap return — the message carries the abandoned-checkout URL straight back to the cart.
  • Optional payment link — let the customer finish right from the thread.
  • Personal, not spammy — references the actual product and stops the moment they buy.
  • Measured — see recovery rate and revenue recovered.
How it works

Detect, nudge, recover.

inactivity timer → trigger
Detect

Know when a checkout stalls

Konnexion derives the abandonment from store activity and starts a timer — so you nudge at the right moment, not the wrong one.

  • Configurable stall window
  • Runs on the flow engine
Nudge

A message that gets opened

Send a personal WhatsApp follow-up that names the product and links straight back to the cart — with an optional payment link to close on the spot.

  • abandonedCheckoutUrl deep link
  • Optional prepay incentive
Recover

Turn stalls into sales

Because it's on the channel people read, recovery rates beat email — and you can see exactly how much revenue came back.

  • Recovery rate & revenue recovered
  • Stops automatically once purchased
Good to know

Questions about abandoned-cart recovery.

Konnexion derives abandonment from store activity and a stall timer, so it works reliably without depending on a single webhook.

No. The nudge is personal, references the real product, respects your timing window, and stops the moment the customer completes the order.

Ready to make WhatsApp your best-selling channel?

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